How long before my account upgrades to premium if I switch to premium today?

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    JohnHayes
    Asked on September 29, 2014 at 07:31 AM

    If I upgrade today, when will my new quota of submissions have effect? I expect an increase in submissions form 1st October for the month of October that will take me beyond my current quota of 10 payed submissions.

     

    If I upgrade I need to be certain that my upgrade will take effect immediately. Thank you.

  • Profile Image
    Ben
    Answered on September 29, 2014 at 10:24 AM

    Hi John.

    If you switch to Premium (or any other plan) your subscription should be instant and billed on every month since the first payment.

    If in some case you do not see the change instantly, try logging out and logging back in in about 10 minutes and it should already switch you to your new account.

    If in any case it does not, feel free to contact us and we will help you with that.

    Best Regards,
    Ben