What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How long before my account upgrades to premium if I switch to premium today?

    Asked by JohnHayes on September 29, 2014 at 07:31 AM

    If I upgrade today, when will my new quota of submissions have effect? I expect an increase in submissions form 1st October for the month of October that will take me beyond my current quota of 10 payed submissions.

     

    If I upgrade I need to be certain that my upgrade will take effect immediately. Thank you.

    upgrading account switch to plan switch to premium Premium package
  • Profile Image

    Answered by Ben on September 29, 2014 at 10:24 AM

    Hi John.

    If you switch to Premium (or any other plan) your subscription should be instant and billed on every month since the first payment.

    If in some case you do not see the change instantly, try logging out and logging back in in about 10 minutes and it should already switch you to your new account.

    If in any case it does not, feel free to contact us and we will help you with that.

    Best Regards,
    Ben