What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I create sub products

    Asked by wness92 on September 29, 2014 at 01:17 PM

    I need to have the ability to select multiples of products. My sister sells pacifier clips for babies. Customers can select the pattern of the strap and the colour of the snap that goes on it. I need to be able to have a customer choose a strap pattern and also choose a colour snap. However, if they want more than one of a particular strap colour, I need to make it so they can choose a different snap colour.

    For example: Let's say I wanted to buy one blue strap with a yellow snap, but I also want to buy a blue strap with a pink snap. I need to be able to let customers do that with this form.

    Please let me know if this is something I can do!

     

    create different colour select and
  • Profile Image
    JotForm Support

    Answered by david on September 29, 2014 at 02:52 PM

    Hi,

    You can do so by adding sub-products to your main product:

    http://www.jotform.com/help/264-Create-Sub-Products-Based-on-a-Product-Option

    So each one would have a required strap color, then sub products for each button color and how many of each they would like.

    Here is a demo form to show you what I mean:

    http://form.jotformpro.com/form/42715474830961

    If this is not what you were looking for, please let us know and we will be happy to see what else we can do.

  • Profile Image

    Answered by wness92 on September 29, 2014 at 02:55 PM

    That seems to be the answer I'm looking for! Thanks very much for your assistance.

  • Profile Image
    JotForm Support

    Answered by david on September 29, 2014 at 03:58 PM

    You are very welcome!  If you find anything not to your liking or not working as you want it, let us know and we will be happy to help you make adjustments.

  • Profile Image

    Answered by wness92 on September 29, 2014 at 04:22 PM

    Alright. Running into an issue. It seems that when I set subcategories, the total automatically adds up every product in to the total, without selecting a quantity. The total of $225 adds up exactly to one of each of the products I entered.

  • Profile Image
    JotForm Support

    Answered by david on September 29, 2014 at 05:52 PM

    I checked your form and the products are all being included due to the main product being "Free".  Though the special pricing overrides the main product pricing, the system does need something there as a place holder in order to not think it is free.  So the system think all the sub products are also "Free" and is adding all of them, with their associated cost.

    To fix this, edit you products and remove the special pricing option:

    Then click next.  After that Add a price to your main product(can be anything):

    Then save your product.  Unfortunately you will then need to go back, enable the special pricing once again and setup the pricing.  This should allow your form to function properly.  Here is my test form to show the results:

    http://form.jotformpro.com/form/42716708586970

    Let us know if you have any further questions and we will be happy to help.

  • Profile Image
    JotForm Support

    Answered by david on September 29, 2014 at 06:14 PM

    I am actually getting some weird interactions after playing with the a clone of the form a bit more.  The steps listed worked initially but when I did some more playing around, everything was reset to defaults.  Going to try re-adding the products all together and see if that helps.  Having the placeholder value did indeed initially fix the problem however.

  • Profile Image
    JotForm Support

    Answered by david on September 29, 2014 at 06:32 PM

    Here was the process I used to add the products you desire.  First add the product with a cost:

    Then add the quantity property and click finish:

    Then add your options, checking the "Enable special pricing" and "Create sub-prodcuts from this option" boxes:

    Click "Next" then add your prices:

    Click finish and save your product.

    Make sure you click through to completion of the payment form and hit finish after adding your products.

    Here is my new test form:

    http://form.jotformpro.com/form/42716708586970