What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Embedded form is not being displayed on SSL website.

    Asked by RedIce on September 29, 2014 at 07:38 PM

    Hello Guys,

    how are you? I have been using jotform for years now and love it!

    I had a quick question, Google now has included SSL Certificates as a ranking factor so I have placed one on my website website but what happens is the jotform disappears on the page ( I guess it is because it is an external form ) Is there anything that I can do to show the form again with an SSL ?

    Thank you






    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 30, 2014 at 12:23 AM

    Hello RedIce,

    I did check your web page where you have embedded your form and yes it does not display the form.

    Upon taking a closer look at your web page, I found that you have used your form's non SSL embed code. Please check the screenshot below:

    Please be noted that non secure content cannot be displayed on a secure / SSL web page. Since your website uses SSL but the form embed code you have added is not SSL, that is the reason your form is not being displayed in your web page. 

    Please grab your form's SSL embed code and use it to embed it in your web page and that should solve your problem. The following guide should help you:  https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by RedIce on September 30, 2014 at 12:38 AM


    Thank you ashwin_d I didn't even notice that button there.


    Thank you very much.

    visit our website

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    JotForm Support

    Answered by ashwin_d on September 30, 2014 at 02:21 AM

    Hello Shannon,

    You are welcome.

    Do get back to us if you have any questions.

    Thank you!