What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to access an account I created a while back and start using it again

    Asked by sam sheen   on September 30, 2014 at 02:47 AM

    Hi I have used jot form before and found it quite useful , this was some time ago though and I cannot remember my previous account details , i believe it could of been samsheen2@hotmail.com or sam@sedc-ltd.com please could you help as i have a new site www.mysmjservices.com and would like too use your forms within the site 

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    JotForm Support

    Answered by TitusN on September 30, 2014 at 06:57 AM

    Hello Sam, 

    Welcome back :-)

    I gather you want to access your old account? If so, please do the following: 

    You can reset your password for the following account: 

    username: sammy1964

    email:   sam@sedc-ltd.com

    Just go to http://jotformeu.com/login and click on the reset button link: 

    You will receive a link to reset your password on your email. 

    Let us know if this helps - and how we can assist further. 

    Cheers!