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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Email Notifications: Some jotforms send blank notifications

    Asked by myholidays on September 30, 2014 at 07:45 AM

    You can not work with these failures, our online sales depend on the information they send us the forms, if we receive blank, we have no information to serve our customers and we get in touch with them, to the injury that entails .

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    Answered by Ben on September 30, 2014 at 10:11 AM


    Yes, I understand what you mean regarding sales and we are sorry for any inconveniences that this has caused you.

    I presume that this is the jotform in question http://form.jotformeu.com/form/40143022269343

    I have now submitted 2 tests on that jotform. Can you please confirm if you have received both and that they are not empty?

    They should have values as brackets with field names in them - {field}.

    Best Regards,