What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email Notifications: Some jotforms send blank notifications

    Asked by myholidays on September 30, 2014 at 07:45 AM

    You can not work with these failures, our online sales depend on the information they send us the forms, if we receive blank, we have no information to serve our customers and we get in touch with them, to the injury that entails .

    Page URL:
    http://www.myholidaysmagazine.com/printdifferent/es/22-tus-fotos-por-e<br/>-mail.html

    Screenshot
    email blank notifications notifications blank emails
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    Answered by Ben on September 30, 2014 at 10:11 AM

    Hi,

    Yes, I understand what you mean regarding sales and we are sorry for any inconveniences that this has caused you.

    I presume that this is the jotform in question http://form.jotformeu.com/form/40143022269343

    I have now submitted 2 tests on that jotform. Can you please confirm if you have received both and that they are not empty?

    They should have values as brackets with field names in them - {field}.

    Best Regards,
    Ben