What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Integration with PayPal: The button for PayPal does not seem to work properly

    Asked by artzimom on October 01, 2014 at 03:56 PM
    I'm having the same issue. It won't take our applicants to the Paypal, even though I added the button and integrated it.
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    JotForm Support

    Answered by david on October 01, 2014 at 05:51 PM


    As stated in the previous post, it is best to add a PayPal payment field, rather than trying to setup a PayPal button in your form.  As the thread you posted in is 3 years old, a lot has changed since then.  Here is our guide on adding a PayPal payment field to your jotform:


    If you are still having trouble after following the steps in the guide, let us know what form you are working on and we will be happy to have a look.