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kimfalconerphotosAsked on October 1, 2014 at 7:42 PM
I WAS charged & have not received a refund.
Please action today
regards,
kim
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David JotForm Support ManagerReplied on October 1, 2014 at 10:04 PM
I see your last charge was made on Aug 30th, and you requested to cancel the subscription on that date( http://www.jotform.com/answers/422598-Cancel-Subscription-do-not-renew-for-additional-month), but you did not request to have that charge refunded.
Upon your request, I have refunded your last charge. If you have another question non-related to this one, please open a new thread, we will be glad to assist you.