File extension accepted, but files are not uploading.

  • Profile Image
    Asked on July 27, 2010 at 01:24 PM

    When I try to upload a file, I receive this message. Please help!

    Upload Error
    jpg file extension is not allowed. You can only upload jpg, jpeg, png, files.

    Please go back and fix this
  • Profile Image
    Answered on July 28, 2010 at 11:21 AM

    Here is how you can add a new file type/extension for uploads:
    1. On the Form Builder, click on an upload question
    2. You will see a toolbar at the top. Click on "Extensions" button.
    3. Add your extension to the list.

    upload form extensions