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TUUCAuctionAsked on October 2, 2014 at 3:59 PM
I created a form for an event last year. Now I want to update it for this year's event. The Website in question has been re-done by other folks, and my form is no longer on the site. I do have the source for the form on my hard drive. How can I import that source into JotForm, make the necessary changes and save the form?
Al Peabody
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David JotForm SupportReplied on October 2, 2014 at 4:25 PM
Hi,
Unfortunately, the source code will not help you to import (clone) the form if it has been deleted from our servers. We can get the form ID and help you recover the form is it is still live, though as I stated before, if it is deleted there is nothing we can do.
I did find this form in your account that is very similar:
http://www.jotform.us/form/22705744916155
You can clone it by following these steps:
http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account
Then update the cloned version.
If the form is still live, provide us with the source code and we will be happy to find the form ID and recover it.