What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I increase the level if it is not at the highest level Jotform provides?

    Asked by ethanseidman on October 02, 2014 at 05:06 PM

    How can I tell what level of encryption my current form has? How can I increase the level if it is not at the highest level Jotform provides?

    Page URL:
    http://www.kendallpsych.com/IntakeForm.en.html

    JotForm encryption
  • Profile Image

    Answered by rehcgt on October 02, 2014 at 06:03 PM

    Hello,

    I've checked the provided URL and your form is currently not secure.

    In order to make it secure, you need to enable SSL Submissions in your form and also create a SSL certiticate to your website (your hosting provider should be able to offer this service).

    On this article you can read more information about how to get a SSL certificate for your website.

    Please feel free to post any more questions you have.

    Thanks.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 02, 2014 at 11:24 PM

    SSL data is encrypted using an asymmetric algorithm.  We use a 256-bit Godaddy SSL Certificate for SSL forms. In you want a higher level, then getting an SSL certificate as explained in the article provided by rehcgt can be a solution.