What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why aren't the forms optimized for mobile viewing.

    Asked by Kyle   on October 03, 2014 at 03:38 PM

    None of these forms are able to be viewed on mobile devices.. it remains the same size as if it is being viewed on a website. please help immediately as it is interfering with business. 

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    Answered by Shadae on October 03, 2014 at 04:24 PM

    Hi Kyle,

    I do apologize for your forms not being responsive on mobile devices

    JotForm forms are by default mobile responsive however on occasionally, mobile browsers do not interact well with the inherent mobile responsiveness. 

    We do however have a widget that can resolve this issue. Our Mobile Responsive Widget

    You can see how to add a widget for further assistance.

    I hope this helps! Please inform us if you need additional assistance.