Why aren't the forms optimized for mobile viewing.

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    Asked on October 03, 2014 at 03:38 PM

    None of these forms are able to be viewed on mobile devices.. it remains the same size as if it is being viewed on a website. please help immediately as it is interfering with business. 

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    Answered on October 03, 2014 at 04:24 PM

    Hi Kyle,

    I do apologize for your forms not being responsive on mobile devices

    JotForm forms are by default mobile responsive however on occasionally, mobile browsers do not interact well with the inherent mobile responsiveness. 

    We do however have a widget that can resolve this issue. Our Mobile Responsive Widget

    You can see how to add a widget for further assistance.

    I hope this helps! Please inform us if you need additional assistance.