- Curtis MillerAsked on October 04, 2014 at 01:48 AM
Says my username or email are not found but I'm getting email from Jotform to this address.
- BenAnswered on October 04, 2014 at 04:32 AM
I have looked for similar emails, accounts with your name and similar and am not able to find exact match. The closest match that I found is "connectbattleground" - is that your account?
If it is not and you are not sure which email you have used, or what is the account name it is best to give us the link to one of the jotforms and we will be able to find it through that.
- Curtis MillerAnswered on October 04, 2014 at 10:25 AM
Thanks Ben, Connect Battle Ground is one of my email addresses. I looked under that one and got the same message. Thanks for your help. What do I do next?
- ShadaeAnswered on October 04, 2014 at 12:06 PM
Thank you for confirming that this is associated with you.
I am seeing that the username for that account is connectbattleground and the email associated with the account is firstname.lastname@example.org
Can you attempt to sign in using that email address or have the password reset sent there?
Please inform us if this allows you to access your account.