What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Find SSL Responses

    Asked by jamillechua06 on October 05, 2014 at 12:05 PM

    Hi! I have an order form. I want to know which submissions are sent via SSL so I can trace where they got the link because I don't want them to be able to use SSL anymore. Is there a way I can see which responses are SSL? Thanks!

    find responses Submissions order form thanks
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    JotForm Support

    Answered by Charlie on October 05, 2014 at 01:11 PM

    Hi jamillechua06,

    Using the Jotform platform we won't be able to trace where the SSL submissions came from, especially if the form is distributed or embedded in different websites that are active.

    You can determine though which forms are using SSL by checking their direct link.

    Secure forms are formatted this way: https://secure.jotform.me/forms/sample_form

    You can check the source code of your website to where the possible SSL submission came from.

    Here's a guide for the basics of SSL that may help you, SSL Submissions.

    To view the number of SSL submissions you can find it in your menu options:

     

    If you want to change the link to a Non-SSL form just replace the direct links of your website using the regular link in the "Setup & Embed->Embed Form Wizard", notice that the "Secure form" is not enabled or ticked.

    Let us know if this helps you.

    Thanks.