I cannot get a form to pull up to edit?

  • candeoconsultants
    Asked on October 5, 2014 at 6:47 PM

    It just tries to load then says to try back later. This has been happening to me all day.

  • jonathan
    Replied on October 5, 2014 at 7:23 PM

    Hi,

    Can you please try first clearing your browser's cache. Then try login to JotForm again at http://www.jotform.com/login

    See if this fixes the problem.

    Currently, I was not able to reproduce the issue you reported.

    I was able to test using your account and I was able to edit your JotForm using the form builder.

    I cannot get a form to pull up to edit? Image 1 Screenshot 20

     

     

    Try refreshing your browser or even use different browser aside from the one that did not work previously.

    Inform us if issue persist.

    Thanks.

     

  • candeoconsultants
    Replied on October 5, 2014 at 8:41 PM
    Thanks!! This worked!
    Sent from my Windows Phone
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  • Ashwin JotForm Support
    Replied on October 6, 2014 at 12:59 AM

    Hello candeoconsultants,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!