I cannot get a form to pull up to edit?

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    Asked on October 05, 2014 at 06:47 PM

    It just tries to load then says to try back later. This has been happening to me all day.

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    Answered on October 05, 2014 at 07:23 PM


    Can you please try first clearing your browser's cache. Then try login to JotForm again at http://www.jotform.com/login

    See if this fixes the problem.

    Currently, I was not able to reproduce the issue you reported.

    I was able to test using your account and I was able to edit your JotForm using the form builder.



    Try refreshing your browser or even use different browser aside from the one that did not work previously.

    Inform us if issue persist.



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    Answered on October 05, 2014 at 08:41 PM
    Thanks!! This worked!
    Sent from my Windows Phone
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    Answered on October 06, 2014 at 12:59 AM

    Hello candeoconsultants,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!