What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot get a form to pull up to edit?

    Asked by candeoconsultants on October 05, 2014 at 06:47 PM

    It just tries to load then says to try back later. This has been happening to me all day.

    my account edit form form builder
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    JotForm Support

    Answered by jonathan on October 05, 2014 at 07:23 PM

    Hi,

    Can you please try first clearing your browser's cache. Then try login to JotForm again at http://www.jotform.com/login

    See if this fixes the problem.

    Currently, I was not able to reproduce the issue you reported.

    I was able to test using your account and I was able to edit your JotForm using the form builder.

     

     

    Try refreshing your browser or even use different browser aside from the one that did not work previously.

    Inform us if issue persist.

    Thanks.

     

  • Profile Image

    Answered by candeoconsultants on October 05, 2014 at 08:41 PM
    Thanks!! This worked!
    Sent from my Windows Phone
    ________________________________
    ...
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    JotForm Support

    Answered by ashwin_d on October 06, 2014 at 12:59 AM

    Hello candeoconsultants,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!