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Experiencing long delays when viewing or editing formsAsked by zxii on October 06, 2014 at 09:26 AM
All my forms is down because your site is down too.
Now this situation last for 60+ minutes and It's a bad feeling for me and our customers.
It shouldn't happen on such a big company as you are. Please give me an explanation about how it happened and why did you spend so long to fix it.
Our sincere apologies for any inconveniences that this might have caused you.
This has been resolved. It is only a temporary hiccup on the server, it was immediately escalated to our technical team. Everything is working fine right now.
We sincerely apologize for the delays you are experiencing.
Our developers are aware that the issue has recurred - and are working to resolve the issue as soon as possible.
We will notify you as soon as the issue has been fixed - and thank you for your patience.