What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hi, I want to pay my membership

    Asked by ErikZamudio on October 06, 2014 at 01:49 PM

    Hey! Hope you're fine!
    Well wrote because my membership expires on November 6 but i want to pay right now, how can i do that?

    - We need an special link?
    - I can´t find the option on the platform -_-

    Thanks for your fast answer

    Have a nice day!!

     

     

    find thanks platform Day
  • Profile Image
    JotForm Support

    Answered by david on October 06, 2014 at 02:39 PM

    Hi,

    Our subscriptions automatically update when the old subscription runs out.  Since you have a yearly subscription, you need only make sure a current credit card or PayPal account are linked to your subscription and the payment will be processed when the previous subscription runs out.  There is no way for us to pre-process your subscription however.  You would need to wait for the current one to run out to purchase another.

    Let us know if you have any further questions and we will be happy to help.