Hi, I want to pay my membership

  • ErikZamudio
    Asked on October 6, 2014 at 1:49 PM

    Hey! Hope you're fine!
    Well wrote because my membership expires on November 6 but i want to pay right now, how can i do that?

    - We need an special link?
    - I can´t find the option on the platform -_-

    Thanks for your fast answer

    Have a nice day!!

     

     

  • David JotForm Support
    Replied on October 6, 2014 at 2:39 PM

    Hi,

    Our subscriptions automatically update when the old subscription runs out.  Since you have a yearly subscription, you need only make sure a current credit card or PayPal account are linked to your subscription and the payment will be processed when the previous subscription runs out.  There is no way for us to pre-process your subscription however.  You would need to wait for the current one to run out to purchase another.

    Let us know if you have any further questions and we will be happy to help.