How do I get my form to display correctly on various browsers?

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    bbigmusic
    Asked on October 06, 2014 at 02:18 PM

    I am having problems with my form showing on various browsers. It currently displays fine in Safari but customers are finding issues in Firefox and Chrome where the lower few inches inc. the all important SUBMIT button are lost.

     

    What can I do to fix this?

     

    Cheers
    Steve

  • Profile Image
    Ben
    Answered on October 06, 2014 at 03:03 PM

    Hi Steve,

    I took a look at your jotform and I see what you mean.

    What my suggestion is that you include it into your site pages using iframe embed code, but with slight alterations.

    Please add this to your site and see how it looks:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/42778591386976" frameborder="0" style="width:100%; height:5400px; border:none;" scrolling="no"></iframe>

    If you want to change the height of the iframe just change the bold numbers above.

    If you let us know once you upload the code to your website we can take a look at let you know what other alterations might be needed.

    Best Regards,
    Ben

  • Profile Image
    bbigmusic
    Answered on October 06, 2014 at 03:34 PM

    Excellent Ben. I just need to adjust some height but as is, the form now seems to work in all 3 browsers.

    Thanks for your quick help!

     

    Cheers

    Steve

     

     

     

  • Profile Image
    Ben
    Answered on October 06, 2014 at 03:52 PM

    Hi Steve,

    You are welcome. I am glad that it had resolved the issue for you :)

    Do let us know if you have any further questions.

    Best Regards,
    Ben