What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form has reached a quota, yet I only have 29 submissions. What do I do?

    Asked by akanubeta on October 06, 2014 at 06:58 PM

    I have the free plan and according to the website, that allots 100 submissions per month.  I only have 29 submission so far, but there is an error message on my form page. 

    Page URL:
    http://form.jotform.us/form/42460357212144

    Screenshot
    Submissions message Form Page and
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    JotForm Support Manager

    Answered by Jeanette on October 06, 2014 at 10:13 PM

    I'm able to open the form with no problem. Probably you got that message before to upgrade.

    Do let us know should you need more help.