Site down sometime within the last 24 hours?

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    Asked on September 15, 2011 at 10:38 AM

    When I got into work today there was an email notifying me of a submitter's issue when trying to use our embedded form. The individual stated that the form submission was timing out. I attempted a test, I couldn't submit the form at the moment either. I attempted to access the jotform website, no dice. Attempted to access the excel download url, no dice. Tested it an hour after this issue was noted and it's now working fine.


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    Answered on September 15, 2011 at 10:54 AM

    Hi tahch,

    Thanks for the heads up. We are actually aware of the problem, the issue was with our data center. They had firewall issues which is already resolved. We apologize for the inconvenience this has caused.

    Please follow us through our Twitter account -!/jotform for updates about our product, including new features, scheduled (and sometime unscheduled) maintenance activities notices, tips, and advices from the JotForm Team.