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    Can't find payment report for PayPal transactions

    Asked by sneils on October 07, 2014 at 11:51 AM

    I have set up an option at the very end of my form under "PAYMENT" to order:

    "Extra T-Shirts (Paddlers & Boat Captains) 12.00 USD

    I cannot find a column for the orders I have received in order to track sizes.  For that matter, I cannot find in the report any information on which payments have been chosen.  I'm constantly double-checking within my PayPal transactions.  

    It would be great to have the report of what participants have indicated on this form.

    Thoughts?  Thanks :)


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    JotForm Support

    Answered by Welvin on October 07, 2014 at 01:52 PM

    Hi Sandy,

    The product selections are stored into a single column in the spreadsheet. For example, it's under: Pay with Credit Card Here: Products column.

    Unfortunately, there's currently no way you can separate this options into a different column.

    Thank you!