What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unwanted Captcha Being Added

    Asked by mklein on September 15, 2011 at 11:21 AM

    My form adds a captcha window after the submit button.  I did not put it in there and it does not show on the form.  To complicate things, it adds this captcha window only on my ipads and not when I access the form on my pc.  The form is embedded in a weebly page using the html widget and the iFrame code from Jotform.

    I am hoping to use this form on my class ipads with parents tonight.  Thanks for your help!

    Page URL:
    http://www.kidsinroom107.com/student-contact-info-form.html

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    Answered by mklein on September 15, 2011 at 11:33 AM

    I may have solved my problem...  turned on javascript in safari on the ipads and it seems to work fine now.  Not sure why having javascripting turned off would send it to a captcha field, but oh well.  For anyone else looking at this, turning on javascript was just a on/off slider in the Safari section of the settings button on the ipads.

     

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    Answered by allanftd on September 15, 2011 at 11:46 AM

    Hi mklein,

    Thanks for sharing that tip to other JotForm-ers. Glad that you were able to figure it out yourself.

    Please let us know if you need further assistance.

    JOTFORM SUPPORT

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    Answered by susrosario on December 22, 2011 at 01:58 PM

    I am having the same problem. When Javascript is turned off in IE and in Firefox after you submit, it brings it to a Captcha page that never loads the captcha. Why does it not just submit directly? Also I believe this is a real world problem and that users will surf with javascript turned off. How do I deal with this?

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    JotForm Support

    Answered by NeilVicente on December 22, 2011 at 02:49 PM

    @susrosario

    Thank you for bringing this to our attention. I have forwarded this issue to our developers for proper resolution.

    Although we cannot guarantee a timeframe as to when or whether this behavior will be changed, we will definitely let you know any updates via this thread.

    Please stay tuned. Thank you!

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    JotForm Founder

    Answered by aytekin on December 23, 2011 at 03:03 AM

    It does not submit directly since we have to stop spam bots.

    Forms currently require JavaScript to be enabled on the browser. There is no way around it.