What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will my free form now allow more submissions since I upgraded?

    Asked by Josh Gard on September 15, 2011 at 11:56 AM

    I had a form from the free account on my website without realizing that it only allowed two submissions a month.  I hit that limit last night and so followed the link in the e-mail and paid the fee.  Do I need to replace my free form or will it continue to allow submissions after the deadline I was given?  Thank you.

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    Answered by allanftd on September 15, 2011 at 12:05 PM

    Hi Josh,

    Thank you for upgrading your account. I can see that your account is currently active and upgraded to a Premium account. There should be no other actions needed on your end. Your form will continue to work and you will continue to receive submissions from your clients.

    Please let us know if you need further assistance. Thank you for using JotForm!


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    Answered by pastorjoshgard on September 15, 2011 at 12:15 PM

    Thank you for the quick reply!