What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I reload the jotform my form fields get locked

    Asked by networkingsquare on October 08, 2014 at 06:57 AM
    When I reload the form or click on refresh, my form fields get locked. what could be the reason?
  • Profile Image
    JotForm Support

    Answered by jonathan on October 08, 2014 at 09:20 AM

    Hi,

    Is this the jotform http://www.jotform.me/form/42614486981464 ?

    Was it embedded on a website? Can you share to us the URL of the website if it was-- we will check the form there.

    I already test by refreshing the browser where the jotform http://www.jotform.me/form/42614486981464  was, but so far I did not encounter the fields getting locked as you mentioned.

    I am not sure though if I was doing the test correctly. You should also describe to us the steps how to reproduce the problem. On my end I used the browser Refresh button to reload the jotform.

    But so far after so many attempts, I could not reproduce the problem.

    Please inform us if issue remains.

    Thanks.