When I reload the jotform my form fields get locked

  • networkingsquare
    Asked on October 8, 2014 at 6:57 AM
    When I reload the form or click on refresh, my form fields get locked. what could be the reason?
  • jonathan
    Replied on October 8, 2014 at 9:20 AM

    Hi,

    Is this the jotform http://www.jotform.me/form/42614486981464 ?

    Was it embedded on a website? Can you share to us the URL of the website if it was-- we will check the form there.

    I already test by refreshing the browser where the jotform http://www.jotform.me/form/42614486981464  was, but so far I did not encounter the fields getting locked as you mentioned.

    I am not sure though if I was doing the test correctly. You should also describe to us the steps how to reproduce the problem. On my end I used the browser Refresh button to reload the jotform.

    But so far after so many attempts, I could not reproduce the problem.

    Please inform us if issue remains.

    Thanks.