What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving spam submissions: How to stop it? - Receber submissões de spam: Como parar com isso?

    Asked by felipedegouvea on October 08, 2014 at 07:25 AM

    Prezados, bom dia. Tenho recebido centenas de spams diariamente, apesar de ter colocado o código de segurança em meu formulário. Como devo proceder para acabar com isso? Vejam abaixo um exemplo do que recebo diariamente:

     

     

    jotform.com

     

     

     

    Question

    Answer

    Nome

    Joseph

    E-mail

    noreply@securityform.com

    Telefones

     

    Bairro da Festa

    x

    Data da Festa

    08-10-2014

    Quantidade de Convidados

     

    Serviço Desejado

     

    Tipo de Festa

     

    Mensagem:

     
     
    Page URL:
    http://www.uaufotolegal.com/p/contato.html

    JotForm Segurança email spam submissions
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    Answered by Ben on October 08, 2014 at 09:34 AM

    Hi,

    I see that you have added 2 captchas on your jotforms in order to stop this, this is however what I would suggest to do as well.

    Add the email verification widget to your jotform and make it required. This will require anyone submitting the jotform to verify the email that they have entered.

    Now if you see that the same email is used to spam you, then you can tell us and we can help you setup conditions that would not allow this email or provide you with alternatives that would help you to achieve the same.

    Now instead of having 2 captchas it might be more interesting to your users to see something like this: Tic Tac Toe - Verification widgets

    You can see few other choices as well here http://widgets.jotform.com/category/verification

    Do let us know how this goes for you and if you have any further questions.

    Best Regards,
    Ben