What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my surveys on 2 different websites aren't showing up all of a sudden

    Asked by clareluffman on October 08, 2014 at 12:39 PM

    Is there an issue with JotForm? It doesn't look like it, because it seems to be working on my clients 2 sites. But the forms are missing from the pages on my 2 websites (which are within the same jotform account.)

    Page URL:
    www.ClareLuffman.com

    different all JotForm jotform account same
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    Answered by clareluffman on October 08, 2014 at 12:45 PM

    here are the pages: http://clareluffman.com/talkwithclare/

    http://clareluffman.com/profit-funnel-tune-up/

    http://gamesturz.com/reservations/

    They were all working fine. But now none of the pages have the form. But when I look at the backend in WP, and click on text, the code is still there. Not sure what the issue is.

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    JotForm Support

    Answered by Kiran on October 08, 2014 at 02:54 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I have verified your forms and they seems to be normal and clean. I have reactivated your account and you should be able to see your forms now. Sorry for the trouble caused.

    Please let us know if you need further assistance. Thank you.