What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Captcha causing problem in HTTPS connection

    Asked by lakoformma on September 15, 2011 at 05:28 PM

    Internet Explorer

    HTTPS form with Captcha causes browser message of "non secure content"

    HTTPS form without Captcha does not cause browser message


  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 15, 2011 at 05:56 PM


    Thank you for bringing this to our attention. I have forwarded this issue to our developers so they can take a look at it and fix it.

    We are terribly sorry for any inconvenience caused. You will be notified when this gets fixed. Thank you for your patience.

    In the meantime, you can just use the reCaptcha option. Click on your captcha field then toggle reCaptcha ON.


  • Profile Image

    Answered by emrew86 on September 19, 2011 at 03:45 AM

    Hi lakoformma,

    I have tested it with IE 7,8,9 versions. I couldn't take any error.

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 20, 2011 at 09:08 AM

    Great News about secure forms!

    1. We have fixed the problem on security certificate of secure.jotform.com, that should work properly on Windows Firefox now.

    2. We also have the new security certificate for www.jotform.com. So, that will also keep working.

    You can use either www.jotform.com or secure.jotform.com. Both options will work.

    Thank you for your patience.