What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When will jotform.com be fixed?

    Asked by mmatthews on September 16, 2011 at 03:01 PM

    We have two many forms to update the code from jotform.com to jotform.net, which is what I'm surmising you are recommending on your site.

    What is the expected fix time of jotform.com? Please advise.

    Thank you,

    Melanie Matthews

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    Answered by goahead on September 16, 2011 at 03:13 PM

    now that doesn't work now....!!!

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    JotForm Founder

    Answered by aytekin on September 16, 2011 at 03:15 PM

    jotform.com fully works now. However, you might have cached DNS. 

    A solution might be to use jotform.net for now to login to your account, and use form.jotform.com on your form links/code. 

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    Answered by goahead on September 16, 2011 at 03:16 PM

    i changed all my forms to .net and it worked for about an hour and now I'm getting script errors and forms are no longer showing.

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    Answered by goahead on September 16, 2011 at 03:22 PM

    changing it to www.jotform.com works now....thanks

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    JotForm Founder

    Answered by aytekin on September 16, 2011 at 03:28 PM

    Yes, use form.jotform.com if jotform.com does not work.

    I suggested jotform.net only and only for logging into your JotForm account.