Is Jot Form HIPAA compliant?

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    Asked on October 10, 2014 at 10:44 AM

    Using for clinical practice, so need to know if health information covered on Jot Forms--in other words, is it HIPAA compliant?

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    Answered on October 10, 2014 at 11:18 AM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. 

    Hi aspiregroup,

    JotForm can be used in a HIPAA compliant way. Please check this thread and see what our CEO said about HIPAA.

    Data stored on our servers are not encrypted, but access to our servers are safeguarded. Data transmission from the person who submits their health information to our servers can be done in an encrypted manner, by using the forms securely.

    If you have further question, please feel free to ask.

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    Answered on April 13, 2018 at 11:26 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 10:02 AM

    Update: HIPAA is available for the Silver plan as well.