Trying to Create "Conditions" - Form Not Showing Up all on Webpage

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    Asked on October 10, 2014 at 12:04 PM

    Hi There,


    First of all, thanks so much for everything you guys do! My company really appreciates your service.

    I am trying to set up conditions to only reveal a few fields of my form at a time. 
    In your "preview mode" the forms load up perfectly according to the actions taken.

    However, on my WordPress website where I have the form loaded up, NOTHING shows up except for the title at the top and the Header field. 

    Here's the page:

    I have tested it on:
    Chrome (OS X) and Safari (OS X) with no luck.

    NOTE: For some reason, the actions DO show up in Opera.

    Please let me know if you can take a look at it for me.
    I have disabled the conditions for now, but they are still saved in my form titled: "BizCard Design Order Form"


    Thanks so much,

    -Jon Acosta

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    Answered on October 10, 2014 at 12:39 PM

    Hi Jon,

    To confirm, you stating that your form does not show up in some browsers when conditionals have been applied?

    I am seeing that you embedded you form using the javascript code. I would recommend, enabling your conditions and embed the form using the iFrame code. This should resolve your issue.

    How to get the iFrame Code.

    I hope this helps. Please inform us if you need additional assistance.

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    Answered on October 10, 2014 at 01:21 PM
    That worked. Thanks so much!
    - Jon
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    Answered on October 10, 2014 at 02:27 PM

    Glad to see that the solution provided by my colleague worked for you and the issue is resolved now. It is our pleasure in assisting you. Please get back to us if you have any other questions. We will be happy to assist you.

    Thank you for using JotForm.