How to set the Reply To email with custom sender email option?

  • Xaman
    Asked on October 10, 2014 at 12:52 PM
    That would work, but I would need to have the "reply to" field set to my
    own email (info@maiskizomba.com). How can I do that? I don't see an option
    to set a personalized email on the reply to box.
    Cumprimentos,
    Bruno Rodrigues
  • Kiran Support Team Lead
    Replied on October 10, 2014 at 2:21 PM

    Since it pulls the email fields from the form, as a workaround we can set it by adding a new and hidden email field to the form with default email address in it.

    Please follow the steps below :

    1. Add a new email field to the form

    2. Click on Settings icon of email field and then Hide field to hide this field from actual form view

    How to set the Reply To email with custom sender email option? Image 1 Screenshot 50

    3. Click on Settings icon again and then Show Properties now.

    4. Edit the Default value with the required email address and Close the settings

    How to set the Reply To email with custom sender email option? Image 2 Screenshot 61

    5. Now, edit the Reply-To setting on the notification with the newly added email field.

    How to set the Reply To email with custom sender email option? Image 3 Screenshot 72

    6. Finish the Email alert wizard and save the form.

    You should be having the Reply to address in the notification received with the required.

    How to set the Reply To email with custom sender email option? Image 4 Screenshot 83

    Hope this information helps. Please let us know if we can be of any further help. 

    Thank you!!