What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not changing color and change a specific element within theme

    Asked by custodyzoom on September 16, 2011 at 04:17 PM

    Hello, after the DOS attack the form background isn't changing anymore, and I was also wondering how I can change the font color or size of something specific within the form, I am using one of your form themes.  My form source is <script src="//form.jotform.com/jsform/12244202198"></script>, the part that I want to change is the "first name" "last name" under the boxes.. 

     

    Thanks

    Sam

    Page URL:
    custodyzoom.com

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    Answered by brx250 on September 18, 2011 at 04:20 AM

    Hi Sam,

    We apologize for any inconvenience.

    We had to change the DNS IP addresses because of DDoS attacks. The old IP address is probably cached on your end. Until your DNS cache is cleared, you can use www.jotform.net to access your account and to link your forms. And for HTTPS/SSL connections, you can use https://secure.jotform.com. Hope this helps.

    We appreciate your patience regarding to this matter. If you do have further issues and concerns, please feel free to contact us again.

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    Albert  JotForm Support