Our form works on a non-secure connection, but will not work on a secure connection (https://). Any work arounds?

  • Profile Image
    overstreet
    Asked on September 16, 2011 at 04:52 PM
    I keep getting that the connection is untrusted and there is an invalid security certificate.
  • Profile Image
    mliz
    Answered on September 16, 2011 at 11:55 PM

    Hi,

    For now the ssl on the forms are temporarily disabled we are still working
    to restore  all of the funtionalities after the recent DDOS attack. We had
    to change the ip address on our domain jotform.com

    Sorry for the inconvenience this may have caused and thank you for
    using JotForm.

    Regards,
    Mliz

  • Profile Image
    aytekin
    Answered on September 20, 2011 at 09:08 AM

    Great News about secure forms!

    1. We have fixed the problem on security certificate of secure.jotform.com, that should work properly on Windows Firefox now.

    2. We also have the new security certificate for www.jotform.com. So, that will also keep working.

    You can use either www.jotform.com or secure.jotform.com. Both options will work.

    Thank you for your patience.