What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our form works on a non-secure connection, but will not work on a secure connection (https://). Any work arounds?

    Asked by overstreet on September 16, 2011 at 04:52 PM
    I keep getting that the connection is untrusted and there is an invalid security certificate.
    Page URL:

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    JotForm Support

    Answered by mliz on September 16, 2011 at 11:55 PM


    For now the ssl on the forms are temporarily disabled we are still working
    to restore  all of the funtionalities after the recent DDOS attack. We had
    to change the ip address on our domain jotform.com

    Sorry for the inconvenience this may have caused and thank you for
    using JotForm.


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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 09:08 AM

    Great News about secure forms!

    1. We have fixed the problem on security certificate of secure.jotform.com, that should work properly on Windows Firefox now.

    2. We also have the new security certificate for www.jotform.com. So, that will also keep working.

    You can use either www.jotform.com or secure.jotform.com. Both options will work.

    Thank you for your patience.