What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Auto Responder email setup

    Asked by cheekyface on October 11, 2014 at 06:54 AM

    Hi.

    Just wondering if all i have to do is go through the process of adding an auto responder in order for it to be sent to the email specified in the send to area?

    I guess i just want to be sure that there is no need to set any conditional logic for it to work?

    Auto Responder Email auto responder responder auto responder setup auto responder email
  • Profile Image
    JotForm Support

    Answered by Jan on October 11, 2014 at 08:22 AM

    Hi cheekyface,

    You are right, you don't need any conditionals if you want to setup a normal auto responder email. Please check this screenshot.

    Sender Name: This should be your name or your company's name. 

    Sender Email: We have the noreply@jotform.com as the default email address. You can however change this by adding your own Email Address. 

    Reply-To Email: Should be you, your colleagues, or clients who'll get the response data from your form.

    Recipient E-mail: Should be the persons email who fills out your form. It is attached to your email field from your form. If you click the dropdown, there will be an option on Email or depends on what you put on the field name in the editor.

    These 2 guides will explains more how the notifications and auto responder works.

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    http://www.jotform.com/help/30-Notification-Autoresponder-Email-Details

     

    Hope this helps. Thank you.