Auto Responder email setup

  • cheekyface
    Asked on October 11, 2014 at 6:54 AM

    Hi.

    Just wondering if all i have to do is go through the process of adding an auto responder in order for it to be sent to the email specified in the send to area?

    I guess i just want to be sure that there is no need to set any conditional logic for it to work?

  • Jan
    Replied on October 11, 2014 at 8:22 AM

    Hi cheekyface,

    You are right, you don't need any conditionals if you want to setup a normal auto responder email. Please check this screenshot.

    Auto Responder email setup Image 1 Screenshot 20

    Sender Name: This should be your name or your company's name. 

    Sender Email: We have the noreply@jotform.com as the default email address. You can however change this by adding your own Email Address. 

    Reply-To Email: Should be you, your colleagues, or clients who'll get the response data from your form.

    Recipient E-mail: Should be the persons email who fills out your form. It is attached to your email field from your form. If you click the dropdown, there will be an option on Email or depends on what you put on the field name in the editor.

    These 2 guides will explains more how the notifications and auto responder works.

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    http://www.jotform.com/help/30-Notification-Autoresponder-Email-Details

     

    Hope this helps. Thank you.