- PeteAsked on October 11, 2014 at 04:20 PM
My account lapsed and when I paid my upgrade fee again like 5 days later all my existing forms were gone. I set up new forms 2 days ago and then when I logged back in today they are also gone.
What is going on?
- JotForm SupportBDAVIDAnswered on October 11, 2014 at 06:02 PM
Upon checking your paid account "ccfcpconline", I see all your forms are there:
There are also some forms in the Trash folder, which can be restored:
Could you please log out, clear your browser's cache(we recommend using Google Chrome) and log back in? Your form are there, please let us know if you need more assistance.