form is refreshing when submitted

I faced similar kind of issue last time, I am still searching for some proper solution.

Hello neskemiquel,

Thank you for contacting Jotform support. Can you please share more information regarding the issue you have encountered? If this is happening to your embedded form, please share the web page URL for us to check. May we know if you're using a mobile device to submit the form?

We are looking forward to your response.