What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email wont change

    Asked by researchservices on October 12, 2014 at 06:58 PM

    First, great service. thank you!

    My first try at this, so set up email alerts and no matter what I do it wants to send the email to info@researchservices.com


    There is no such email or url.  I'm trying to send to Info@AncestryResearchServices.com

    What am I doing wrong?

    <script type="text/javascript" src="//form.jotform.us/jsform/42838226527157"></script>

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    JotForm Support

    Answered by jonathan on October 12, 2014 at 07:25 PM


    Please review this user guide on how you can Change were Submission Notification Email is being sent.

    User guide: https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications


    The Recipient E-mail value is where submission email are being sent.

    So, in your jotform Notification E-mail, you need to change the value of Recipient E-mail to that of the email address you prefer.

    Please inform us if you need more help.