-
Gaines_KimberlyAsked on October 3, 2022 at 10:54 AM
This condition is not working and I don't know why. (I don't need help with any other threads.)
Page URL: https://form.jotform.com/222634648018154 -
Danilo JotForm SupportReplied on October 3, 2022 at 12:01 PM
Hi Kimberly,
Thanks for reaching out to Jotform Support. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. It's really easy to fix. Let me show you how:
You'll need to change the TO to Page 48 to get the total point awarded, check the screenshot:
Give it a try and let us know how it goes.
-
Gaines_KimberlyReplied on October 3, 2022 at 3:15 PM
Field 48 is the wrong field. I need field 35 to show up in field 47 NOT 48. Please and thanks.
-
Danilo JotForm SupportReplied on October 3, 2022 at 5:02 PM
Hi Kimberly.
Thanks for getting back to us. Sorry about the screenshot that I provide it will be pages 47th not 48.
Can you give it another try and let us know what happens? If you're still having the same problem, we'll do a more in-depth investigation and work on finding a solution.
Give it a try and let us know if you need any other help.
-
Gaines_KimberlyReplied on October 5, 2022 at 3:05 AMStill not working.
... -
Camila JotForm SupportReplied on October 5, 2022 at 4:28 AM
Hello Kimberly,
Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
We appreciate your patience and understanding.
-
Camila JotForm SupportReplied on October 13, 2022 at 12:39 PM
Hello Kimberly,
We apologize for the slow response, I checked your form and it seems there are no existing conditions. can you please confirm if you still have concerns about your conditions?
Reach out again if there’s anything else we can help you with.