What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trouble with alternate site addresses for forms.

    Asked by Jon Blankenship on September 17, 2011 at 12:35 AM
    jotform.net loads, but will not send submissions. The connection times out before the form is sent. form.jotform.com will not allow a login to get to my forms at all. Thanks for your help! Jon
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    JotForm Founder

    Answered by aytekin on September 17, 2011 at 11:20 AM

    Your form was probably cached and still submitting jotform.com and you were not able to access www.jotform.com to submit it. One possible solution might be to edit the form on the form builder and save it. The new form code will point to jotform.net instead and the submissions will work. If it does not let me know.