How to change the thumbnail Image.

  • theamandachampion
    Asked on October 3, 2022 at 3:19 PM

    When I send someone the link to my form, can I edit the preview image that appears? Currently it's the jotform logo.

    Jotform Thread 4421694 Screenshot
  • Kim JotForm Support
    Replied on October 3, 2022 at 5:47 PM

    Hi Amanda,

    Thanks for reaching out to Jotform support. Unfortunately, it is not possible to change the thumbnail in a Classic Form layout. I would suggest to use our Card Form layout first and once the changes has been made, return it back to Classic Form. Check out my screencast to see my result:

    1. In your Form Builder, go to your Form Designer and select layout tab.

    2. Click Card Form. Then, go to welcome page.

    3. Remove Jotform Logo and upload your Logo.

    4. Go back to Classic Form Layout.

    1664833408 633b57807d7d8  Screenshot 10 Here's the result:

    1664833542 633b58062087d  Screenshot 21
    Note that the changes can take up to 10-20mins. Give it a try and let us know how it goes.