What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account is closed again.

    Asked by eduriche on October 13, 2014 at 10:32 AM

    Hi admin.

    Please your system closed my account (eduriche) yesterday and after verification you re-activated it. And now, it is closed again sinces more than 2 hours. Please if there is anything in my forms thant makes these suspensions, just tell me and I can modifie.

    Thanks.

    my account closed My Forms thanks verification
  • Profile Image
    JotForm Designer

    Answered by alev on October 13, 2014 at 11:25 AM

    Hello,

    I have checked you account. It seems fine and I activated it. 

    Let us know if you need any further assistance 

    Thank you

  • Profile Image

    Answered by george  on November 13, 2015 at 11:07 AM

    Hi admin, you seem to have closed my account. Please open it. Thanks.
  • Profile Image
    JotForm Support

    Answered by Charlie on November 13, 2015 at 12:16 PM

    @george

    To better assist you, I went ahead and opened a separate thread for your concern. Please refer to this link instead: http://www.jotform.com/answers/704259. We will address it shortly.

    Thank you for understanding.