What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    changing account type

    Asked by irisheyes on October 13, 2014 at 12:13 PM
    Downgrade Free Account type
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    JotForm Support Manager

    Answered by Jeanette on October 13, 2014 at 02:10 PM

    Can you please be more specific? So far, your account is scheduled to be downgraded in Oct 16. , so, on that day your account will get back to free.

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    Answered by irisheyes on October 13, 2014 at 08:31 PM
    Thank you. That is what we need for now. When we are re-organized we will change back. We need to preserve the existing forms for now.
    I would appreciate your confirmation that our forms will not disappear?
    Colleen Rotella
    ...
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    Answered by jedcadorna on October 14, 2014 at 07:21 AM

    Your Jotform will just be downgraded to FREE, but your form will not be removed nor deleted. You will just have a lower limit for regular or payment submissions and upload limits compare to paid version.