changing account type

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    irisheyes
    Asked on October 13, 2014 at 12:13 PM
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    Jeanette
    Answered on October 13, 2014 at 02:10 PM

    Can you please be more specific? So far, your account is scheduled to be downgraded in Oct 16. , so, on that day your account will get back to free.

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    irisheyes
    Answered on October 13, 2014 at 08:31 PM
    Thank you. That is what we need for now. When we are re-organized we will change back. We need to preserve the existing forms for now.
    I would appreciate your confirmation that our forms will not disappear?
    Colleen Rotella
    ...
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    jedcadorna
    Answered on October 14, 2014 at 07:21 AM

    Your Jotform will just be downgraded to FREE, but your form will not be removed nor deleted. You will just have a lower limit for regular or payment submissions and upload limits compare to paid version.