'Invalid Form URL' warning on *language*.jotform.com sub domain form links

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    flanby507
    Asked on October 13, 2014 at 12:19 PM

    Invalid Form URL

    This form is not available for this domain.
    http://www.jotformeu.com/form/33497307948367
     
    That's what I get on my web site! with all my forms! When I click on the purple link then the forms appear and they work properely.... all i frame codes are right!
    Can you help! I'm desperate....
  • Profile Image
    Mike_T
    Answered on October 13, 2014 at 02:28 PM

    Thank you for contacting us.

    It seems that you used a http://french.jotform.com/ address to access the site and get your form codes. But it appears that mentioned JotForm address is not configured to provide correct form codes. I will escalate a ticket about this issue to our Development Team.

    In the meantime, please use either http://www.jotform.com  or http://www.jotformeu.com to access the site and get your form codes. You will need to get the fresh iFrame codes for your forms and use them on the website.

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    liyam
    Answered on October 17, 2014 at 05:20 AM

    Hello,

    This is now fixed.

    Please let us know if you have further questions or concerns.  However, I still recommend updating your form's domain to use jotformeu.com.

    If you have other questions or concerns, please do let us know.

    Thanks.

  • Profile Image
    liyam
    Answered on October 17, 2014 at 06:31 AM

    Hello,

    I was just told that nobody should be using the domain french.jotform.com when embedding it on a website.  So what you can do is get the fresh iFrame codes for your forms and use them on the website as stated by Mike_T above.

    Please let us know if you have further questions or concerns.

    Thanks.