What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    'Invalid Form URL' warning on *language*.jotform.com sub domain form links

    Asked by flanby507 on October 13, 2014 at 12:19 PM

    Invalid Form URL

    This form is not available for this domain.
    http://www.jotformeu.com/form/33497307948367
     
    That's what I get on my web site! with all my forms! When I click on the purple link then the forms appear and they work properely.... all i frame codes are right!
    Can you help! I'm desperate....
    Page URL:
    www.optimumvip.com

    invalid form url
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    JotForm Support

    Answered by Mike_T on October 13, 2014 at 02:28 PM

    Thank you for contacting us.

    It seems that you used a http://french.jotform.com/ address to access the site and get your form codes. But it appears that mentioned JotForm address is not configured to provide correct form codes. I will escalate a ticket about this issue to our Development Team.

    In the meantime, please use either http://www.jotform.com  or http://www.jotformeu.com to access the site and get your form codes. You will need to get the fresh iFrame codes for your forms and use them on the website.

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    JotForm Support

    Answered by liyam on October 17, 2014 at 05:20 AM

    Hello,

    This is now fixed.

    Please let us know if you have further questions or concerns.  However, I still recommend updating your form's domain to use jotformeu.com.

    If you have other questions or concerns, please do let us know.

    Thanks.

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    JotForm Support

    Answered by liyam on October 17, 2014 at 06:31 AM

    Hello,

    I was just told that nobody should be using the domain french.jotform.com when embedding it on a website.  So what you can do is get the fresh iFrame codes for your forms and use them on the website as stated by Mike_T above.

    Please let us know if you have further questions or concerns.

    Thanks.