What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Secure or SSL Forms are for secure communications between the client (i.e the end user of your form) & Jotforms' servers. These communications are encrypted to prevent snooping by a 3rd party, and are useful if any of your forms contain sensitive information such as credit card or payment details or any other data of a personal nature.
The 10 SSL submissions found in your account is the limit for you to receive submitted forms using a secure link in the Free account type. To view or use a secure form, you can check this link: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions
To increase your limit, you will need to upgrade your subscription. Also, please note that submission limit or quota will reset every 1st day of the month.
1. To check and upgrade your plan you can navigate to your Account->Billing->My Plan
Let us know if this helps.