- Wild_ElementsAsked on October 14, 2014 at 10:49 AM
just got an email to say we got downgraded, however on 22/08/2014 we paid for a whole year in advance.
It's coming up to our busiest time of the year (October half term) and I would be very grateful to have our online bookings back online.
please reply asap,
- JotForm SupportWelvinAnswered on October 14, 2014 at 12:32 PM
I think that's because your monthly subscription which is already cancelled overrides the yearly one. Anyway, you should be all set now.
- Wild_ElementsAnswered on October 14, 2014 at 12:35 PM
thanks, I can see all back in order ;)
Phew! only had 5 calls from wondering parents!
- JotForm SupportWelvinAnswered on October 14, 2014 at 12:36 PM
You are welcome! Thank you for using Jotform!