I downgraded to a Free Account - last month - now you have charged me again for a Premium account. PLEASE CANCEL MY ACCOUNT.

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    trektheparks
    Asked on October 14, 2014 at 01:10 PM

    I downgraded to a Free Account - last month - now you have charged me again for a Premium account that I don't want or need. Please Refund the October charge of $9.95 and CANCEL my subscription.

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    Welvin
    Answered on October 14, 2014 at 03:03 PM

    Hi,

    A refund has been processed. Expect the refund returned to your account within 4-10 business days.

    Thank you for using JotForm.