I downgraded to a Free Account - last month - now you have charged me again for a Premium account. PLEASE CANCEL MY ACCOUNT.

  • trektheparks
    Asked on October 14, 2014 at 1:10 PM

    I downgraded to a Free Account - last month - now you have charged me again for a Premium account that I don't want or need. Please Refund the October charge of $9.95 and CANCEL my subscription.

  • Welvin Support Team Lead
    Replied on October 14, 2014 at 3:03 PM

    Hi,

    A refund has been processed. Expect the refund returned to your account within 4-10 business days.

    Thank you for using JotForm.