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How do I make sure I get the refund when I cancel within the first 30 days?Asked by tarondr on October 14, 2014 at 01:20 PM
I accidentally upgraded a sub account when i should have upgraded the main account. I've down graded my sub account but does it need to be "canceled" so I get my refund?
If it is within the 30-days, yes it is guaranteed to be refunded the full amount.
Please tell use the "sub-account" account/username so we can check.
tarondr is the sub account and courtsidecenter is the main account
I have now completed the cancellation and downgraded to FREE your subscription account/username tarondr
I have also submitted a request of full refund for the payment charges. The refund amount should reflect in your bank account after 2 weeks at the least.
Please inform us if there are further concern.