What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I need to accept files larger than 1024kb

    Asked by Ethanolrfa on October 14, 2014 at 03:22 PM

    do I need to move to a paid plan?


    it's not apparent.

  • Profile Image
    JotForm Support

    Answered by Kiran on October 14, 2014 at 05:37 PM

    It is possible to remove files larger than 1MB (1024kB) by increasing the Max File Size value from Upload file field properties.

    Please be noted that Free accounts are limited to store upto 100MB of files only. If you feel that this space is not sufficient to store your files received by submissions, you may need to consider upgrade to paid plans. Please go through our pricing page for various plans available.

    Please let us know if you have any other questions. We will be happy to help.

    Thank you.