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  • Profile Image

    Conditions don't work anymore

    Asked by jenspepie on October 15, 2014 at 09:06 AM

    Hello,

    In my forms 32732869372362 and 42863857686979 (a clone of the former) there are conditions but they don't work anymore. They still worked yesterday.

    It's really urgent, the customer is "annoyed".

    TIA Jens

    Page URL:
    http://www.kollektivkonditionen.de/dokumentengenerator/

    My Forms hello and
  • Profile Image

    Answered by raul on October 15, 2014 at 10:17 AM

    Hello,

    Can you please tell us what conditions are not working?

    I cloned the 32732869372362 form and found the conditions there and they seem to be working on my side. I mean that the form show/hide fields depending on my selections.

    Please check my testing here: http://screencast-o-matic.com/watch/c26o2oejhr

    We will await for your response.

     

    Thanks.

  • Profile Image

    Answered by jenspepie on October 16, 2014 at 07:16 AM

    Hello Raul,

    seems to me like a temporary problem. I checked the forms - and all problems are gone :-)

    Thanks again. Jens

  • Profile Image
    JotForm Support

    Answered by KadeJM on October 16, 2014 at 10:35 AM

    We do apologize about the inconvenience this mishap caused. It was due to a bug we found in the conditional logic but we fixed it yesterday evening.

    Anyhow though, we're glad to hear this resolved your issue.