Conditional logic and hidden fields not working

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    crsslo
    Asked on October 15, 2014 at 01:26 PM

    Our conditional logic and hidden fields are no longer working.

     

     

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    crsslo
    Answered on October 15, 2014 at 01:29 PM

    Bump

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    crsslo
    Answered on October 15, 2014 at 01:32 PM

    again

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    crsslo
    Answered on October 15, 2014 at 01:35 PM

    Is this being addressed?  It is critical.

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    KadeJM
    Answered on October 15, 2014 at 03:03 PM

    I see you are also having a problem with the Conditional Logic not working properly and we do deeply apologize about the inconvenience.

    We've currently found it is happening in the preview window as well as embedded iframes and we are indeed aware of it.

    If you're able to I would suggest to try using the default embed script and to see if it helps for now.

    Additionally, I've added you to the list of users experiencing the issue. We will get it fixed asap.

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    crsslo
    Answered on October 15, 2014 at 03:40 PM

    The default embed script causes other errors that make our form unusable.

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    schmag
    Answered on October 15, 2014 at 03:47 PM

    yes, help pls!

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    slr2
    Answered on October 15, 2014 at 03:58 PM

    help needed too !

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    TomCrellin
    Answered on October 15, 2014 at 04:14 PM

    6 sites with this issue and it's critical - No luck yet.

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    Princesscapades
    Answered on October 15, 2014 at 04:35 PM

    I am experiencing this issue as well! It is indeed critical! 

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    PastBook
    Answered on October 15, 2014 at 04:53 PM

    Same problem here. Have different forms embedded in iframes and none of the are NOT receiving url/from paramaters!

    I'm a paying customer and this issue is CRITICAL for us - most of the affected forms are used as payment gateway - we're losing money if this doesn't get fixed ASAP.

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    paulsimpson
    Answered on October 15, 2014 at 04:55 PM

    Hi Everyone,

    Unfortunately there was a bug with conditional logic. It has now been fixed. Please clear form caches from 'My Account' area to fix your conditions. We are very sorry for the inconvenience caused.

    Paul

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    crsslo
    Answered on October 15, 2014 at 04:59 PM

    Thanks for patching that up!

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    PastBook
    Answered on October 15, 2014 at 05:26 PM

    Cool. Thanks.

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    KadeJM
    Answered on October 15, 2014 at 06:10 PM

    You are quite welcome.