- crvgAsked on September 17, 2011 at 01:26 PMAlso the "Captcha" image is not display at http://costaricagreenvolunteers.com/contact_us.htm
- JotForm SupportmlizAnswered on September 17, 2011 at 02:08 PM
I noticed that in the source code of your website the embed code used
for jotform is the following: http://jotform.net/jsform/12331723154
Can you please change it to http://form.jotform.com/jsform/12331723154
You will also need to login to your jotform account and re save the
form to update the form action so that submissions go through and does
Let us know if this works for you.
- crvgAnswered on September 17, 2011 at 02:34 PMHi, Thank you for your help.After following your directions, unfortunately we are having the same error!
- JotForm SupportmlizAnswered on September 18, 2011 at 02:23 AM
I tested the form on your website and the submission
was successful the captcha field is also displayed.
You should see 1 new submission once you login to your jotform account.
In addition I checked the form action url and it has already been updated.
Have you tried clearing the cache and cookies of the browser
or do a flush dns?